Tipping in 2026: What Operators in Canada and the USA Are Actually Seeing
August 11th | 11 AM PST
Register
Tipping norms are shifting, and the rules aren't the same on both sides of the border. Join TipHaus and Push Operations for a candid panel conversation with real operators navigating tip fatigue, service charge changes, minimum wage shifts, and employee expectations in 2026. Whether you're running 5 locations or 90, this is the peer perspective you actually need.
Cindy LeClair
Solutions Consultant, Push Operations
Cindy LeClair has spent over 8 years at Push Operations; growing from Support into Implementation leadership and now into a Solutions Consultant role focused on complex solutioning and product enablement. She’s onboarded 1,000+ locations and partnered with brands to bring deep expertise in bridging product, sales, and onboarding into one seamless experience.
Lukas Bochno,
Director of People Programs and Governance
The Canadian Brewhouse
Lukas has been working in the hospitality industry for over a decade, with experience in the automotive, engineering, and software development industries as well. For the majority of that time, he has supported teams with their employment relations, labour relations, and organizational development needs.
His current role sees him leading the charge on The Canadian Brewhouse Group of Companies' organizational governance, helping navigate the various regulatory landscapes across Canada, as well as overseeing the review and implementation of any programs that impact the employee experience.
The Canadian Brewhouse is a Canadian-themed sports bar and restaurant chain founded in 2001, with its first location opening in Edmonton, Alberta. Now with over 50 locations across Western Canada and beyond, the company has built its brand on Canadiana hospitality, a lively sports atmosphere, and a "our house is your house" approach to community and guest experience.
Patrick Yearout
Director of Innovation
Ivar's Restaurants
Patrick’s journey into hospitality started when he began helping a friend with office tasks at a restaurant, which quickly grew into a multifaceted role handling various aspects of operations. He went on to become an owner of a Sub shop, where he discovered his deep love for the restaurant industry. This path eventually led him to Ivar’s in 1999, where he started as a manager and took on roles in IT, marketing, HR, and more, contributing to the company’s ongoing success.
At Ivar’s, Patrick has become a key driver of innovation and talent development, focusing on creative strategies to enhance operations, recruit top talent, and foster employee growth. His dedication to the industry is matched by his passion for mentoring others and ensuring that Ivar’s continues to thrive as a leader in hospitality.
Ivar's is a Seattle-based seafood restaurant institution founded in 1938, spanning full-service restaurants, fast-casual concepts, and venue locations across the Pacific Northwest. The brand continues to modernize how it manages its tipped workforce across a multi-concept footprint.
Kirk Grogan
COO & Co-Founder, TipHaus
Kirk leads operations at TipHaus, the modern tip management platform trusted by thousands of hospitality operators across the US. He brings deep expertise in tip compliance, payroll workflows, and the evolving regulatory landscape around tipping.
This is a candid, operator-led conversation, not a product pitch. You'll hear directly from restaurant operators in the USA and Canada about what's actually happening on the ground with tipping, service charges, and employee expectations in 2026, with added context from TipHaus on the regulatory and compliance landscape.
What will you learn?
Can’t attend the live session? Register anyway, and we’ll send you the recording the day after the webinar.
